Privacy Policy

Last Updated: 06/03/2026

At ADIELAS, we value the trust you place in us when choosing our nutritional products for your kids. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the ADIELAS website, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases.

Personal Information (Order Information): When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Your name
  • Billing address and shipping address
  • Payment information (including credit/debit card numbers or UPI details processed securely via our payment gateways)
  • Email address and phone number

Device Information: As you browse the site, we automatically collect information about your device, including:

  • Your web browser version and IP address
  • Time zone and cookie data
  • What products or web pages you view, and how you interact with the site

2. How We Use Your Information

We use the information we collect, to fulfill our core mission of providing your family with premium, clean nutrition. Specifically, we use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and provide you with invoices and order confirmations.
  • Communicate with You: Provide customer support, answer FAQs, and send delivery updates.
  • Screen for Risk: Monitor our store for potential risk or fraud.
  • Marketing (With Your Consent): Send you updates about new stage-based nutritional mixes, offers, and educational content related to children's wellness.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services and fulfill our commitments to you:

  • Shopify: Our store is powered by Shopify. They handle your data securely as part of providing our online shopping experience, in accordance with their own official privacy guidelines.
  • Logistics Partners: We share your shipping address and phone number with our courier partners to ensure your products reach you safely.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our website utilizes "cookies" to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your cart items, understand site traffic, and improve website functionality. You can choose to disable cookies through your browser settings, though this may impact your ability to use certain features of our store.

5. Children’s Privacy

While ADIELAS formulates 100% natural nutritional products for infants, toddlers, and teenagers, this website is intended strictly for use by adults (parents and guardians). We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

6. Data Retention

When you place an order through the ADIELAS website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.
  • Request that your personal information be corrected, updated, or erased.
  • Opt-out of promotional communications at any time by clicking the "Unsubscribe" link at the bottom of our emails.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us

ADIELAS

The Children’s Clinic, BTM, Bangalore